TY - BOOK AU - Allen,Gemmy S. AU - Plunkett,Warren R. AU - Attner,Raymond F. TI - Management : an approach to customer expectations SN - 9780538480550 AV - HD 31 A44M 2013 PY - 2013/// CY - Australia PB - South-Western Cengage Learning KW - MANAGEMENT N1 - Fundamentals of management; Planning for growth; Creating effective organizations ER -