TY - ADVS AU - Dignen, Bob TI - Communicating across cultures T2 - Cambridge Businee Skills SN - 9780521182027 PY - 2012/// CY - Cambridge PB - Cambridge University Press KW - INTERPERSONAL COMMUNICATION KW - INTERCULTURAL COMMUNICATION KW - CULTURAL AWARENESS KW - BUSINESS COMMUNICATION N1 - contains 6 video sequences; Building relationships; Making decisions; Communicating clearly; Influencing people; Giving feedback; Working as a team ER -