TY - BOOK AU - Sharma, Pete AU - Emmerson,Paul AU - Allison,John TI - The business 2.0 B1 Pre-intermediate: Teacher's Book; class audio CDs; Teacher's Resource Disc SN - 9780230437838 AV - HF 5548.32 S52B 2014 PY - 2014/// CY - Oxford PB - Macmillan KW - ELECTRONIC COMMERCE KW - PERIODICALS KW - MANAGEMENT KW - DATA PROCESSING KW - INTERNET N1 - 1 Gaining experience : subject backgroound; 2 Customer satisfaction : subject backgroound; 3 Product and process : subject backgroound ER -