TY - BOOK AU - Dignen, Bob TI - Communicating across cultures T2 - Cambridge professional English SN - 9780521181983 AV - HM 1211 D53C 2011 PY - 2011/// CY - Cambridge PB - Cambridge University Press KW - INTERPERSONAL COMMUNICATION KW - INTERCULTURAL COMMUNICATION KW - CULTURAL AWARENESS KW - BUSINESS COMMUNICATION N1 - 1.Developing intercultural skills; A.Describing corporate cultures; B.Developing flexible thinking to deal with different intercultural situations; 2.Managing first meetings; A.Strategies for managing first meetings; B.Building relationships ER -