TY - BOOK AU - Hawkins,Del I AU - Mothersbaugh,David L. TI - Consumer behavior: building marketing strategy SN - 0072316020 AV - HF 5415.33.U6 H38C 2001 PY - 2013/// CY - New York PB - McGraw-Hill Irwin KW - CONSUMER BEHAVIOR KW - UNITED STATES KW - CASE STUDIES KW - MARKET SURVEYS N1 - Includes bibliographical references and index; External influences; Internal influences; Consumer decision process ER -