TY - BOOK AU - Baggott,Chris TI - Email marketing by the numbers: how to use the world's greatest marketing tool to take any organization to the next level SN - 9780470122457 (cloth) AV - HF 5415.1265 B33E 2007 PY - 2007/// CY - Hoboken, N.J. PB - John Wiley & Sons KW - INTERNET MARKETING KW - ELECTRONIC MAIL SYSTEMS N1 - Introduction : By the numbers : what's it all about? -- What is marketing's goal? -- Is email the perfect marketing tool? -- What's wrong with email? -- Subscriber engagement : what matters? -- Building a killer database -- Segmenting for relevance -- Finding or creating relevant content -- The role of email in viral and word-of-mouth marketing -- Analytics that matter -- Testing against your goals -- Using surveys, forms, and other feedback tools -- Triggers, transactions, and integration -- Are you a spammer? UR - http://www.loc.gov/catdir/toc/ecip079/2007002737.html UR - http://www.loc.gov/catdir/enhancements/fy0741/2007002737-d.html UR - http://www.loc.gov/catdir/enhancements/fy0741/2007002737-b.html ER -