TY  - BOOK
AU  - Ury,William
TI  - The power of a positive No: how to say No and still get to Yes 
SN  - 9780340923795
AV  - BF 637.N4 U79P 2007
PY  - 2007///
CY  - New York
PB  - Bantam Books
KW  - NEGOTIATION
N1  - Includes index; Prepare; Deliver; Follow through
ER  -