TY - BOOK AU - Bardi,James A. TI - Hotel front office management SN - 9780470637524 (acidfree paper) AV - TX 911.3.M27 B37H 2011 PY - 2011/// CY - Hoboken, NJ. PB - John Wiley & Sosn KW - HOTEL MANAGEMENT N1 - Includes glossary and index; Introduction to hotel management; Hotel organization and the front office manager; Effective interdepartmental communications ER -