TY - BOOK AU - Bowie,David AU - Buttle,Francis ED - ScienceDirect (Online service) TI - Hospitality marketing: principles and practice SN - 9780080967912 (electronic bk.) AV - TX 911.3.M3 B68H 2011 PY - 2011/// CY - Amsterdam PB - Elsevier Butterworth-Heinemann KW - HOSPITALITY INDUSTRY KW - MARKETING KW - HOTELS N1 - Includes index; Encounter marketing; Post-encounter marketing; The marketing plan ER -