TY - BOOK AU - Cachon, Gerard AU - Terwiesch,Christian TI - Matching supply with demand : an introduction to operations management SN - 9780071263313 AV - TS 155 C32M 2009 PY - 2009/// CY - Boston PB - McGraw-Hill Irwin KW - PRODUCTION MANAGEMENT N1 - Includes appendix glossary and index; Understanding the supply process : evaluating process capacity; Estimating and reducing labor costs; Batching and other flow interruptions : setup times and the economic orer quantity model; Variability and its impact on process performance : waiting time problems ER -