TY - BOOK AU - Johnston, Mark W. AU - Marshall,Greg W. TI - Churchill/Ford/Walker's Sales Force Management SN - 9780071220910 AV - HF 5438.4 J63C 2011 PY - 2011/// CY - New York, NY PB - McGraw-Hill KW - SALES MANAGEMENT KW - CASE STUDIES N1 - Includes bibliographical references (p. 565-581) and indexes; Formulation of sales program -- Implementation of the sales program -- Evaluation and control of the sales program ER -