TY - BOOK AU - Thompson,Leigh L. TI - The mind and heart of the negotiator SN - 9780131293755 AV - HD 58.6 T46M 2005 PY - 2005/// CY - Upper Saddle River, N.J. PB - Prentice-Hall KW - NEGOTIATION IN BUSINESS N1 - Includes appendix and index ER -