TY - BOOK AU - Ashley, A. TI - Oxford handbook of commercial correspondence SN - 9780194572132 AV - HF 5721 A83O 2003 PY - 2003/// CY - New York PB - Oxford University Press KW - COMMERCIAL CORRESPONDENCE KW - BUSINESS WRITING KW - ENGLISH LANGUAGE KW - BUSINESS ENGLISH N1 - 1. Letters, faxes, and emails; 2. Content and style; 3. Enquiries; 4. Replies and Quotations ER -