TY - BOOK AU - Kotter,John P. TI - Leading change SN - 0875847471 (alk. paper) AV - HD 58.8 K67L 1996 PY - 1996/// CY - Boston, Mass. PB - Harvard Business School Press KW - ORGANIZATIONAL CHANGE KW - LEADERSHIP KW - INDUSTRIAL ORGANIZATION KW - STRATEGIC PLANNING N1 - The change problem and its solution; The eight-stage process; Implications for the twenty-first century ER -