TY - BOOK AU - Jacobs, F. Robert AU - Chase, Richard B. TI - Operations and supply chain management SN - 9780071220903 AV - HD 38.5 J32O 2011 PY - 2011/// CY - New York PB - McGraw-Hiil/Irwin KW - BUSINESS LOGISTICS KW - MANAGEMENT KW - PRODUCTION MANAGEMENT KW - INDUSTRIAL MANAGEMENT N1 - Strategy and sustainability; Manufacturing, service, and health care processes; Supply chain processes ER -