TY  - BOOK
AU  - Dittmann,J.Paul
AU  - Mentzer,John T.
TI  - The new supply chain agenda: the 5 steps that drive real value 
SN  - 9781422149362
AV  - HD 38.5 S56N 2010
PY  - 2010///
CY  - Boston, Mass.
PB  - Harvard Business Press
KW  - BUSINESS LOGISTICS
N1  - Includes glossary and index; Logistics and supply chain management--Customer service--logistics information sytems and technology--Purchasing and procurement--Inventory concepts and management--Transportation--Warehousing--Materials handling packaging and reverse logistics; Introduction -- Supply chain strategy and the five pillars of excellence -- Supply chain talent -- Supply chain technology -- Internal collaboration: how functional alignment enables supply chain excellence -- External collaboration -- Getting it done: managing change in the supply chain -- Case studies: developing and executing a supply chain strategy
ER  -