TY - BOOK AU - Remenyi,D. AU - Money,Arthur H. AU - Sherwood-Smith,Michael TI - The effective measurement and management of ICT costs and benefits SN - 9780750683289 AV - HD 30.2 R45E 2007 PY - 2007/// CY - Oxford PB - Butterworth-Heinemann KW - INFORMATION TECHNOLOGY KW - MANAGEMENT KW - COST EFFECTIVENESS KW - EVALUATION N1 - Includes appendix and index; The evaluation of ICT in vestment -a 50 year odyssey; The elusive nature of ICT benefits; The role of instinct in ICT benefits assessment ER -