TY - BOOK AU - Perkins,P.S. TI - The art and science of communication: tools for effective communication in the workplace SN - 9780470247594 AV - HF 5718 P47A 2008 PY - 2008/// CY - Hoboken, N.J. PB - John Wiley & Sons KW - INTERPERSONAL COMMUNICATION KW - PERSUASION (RHETORIC) KW - BUSINESS COMMUNICATION N1 - Includes index; Step one: Intrapersonal communication; Step two: Nonverbal communication; Step three: Interpersonal communication; Step four: Small-group/organizational communication UR - http://www.loc.gov/catdir/enhancements/fy0808/2008001378-d.html UR - http://www.loc.gov/catdir/enhancements/fy0808/2008001378-t.html UR - http://www.loc.gov/catdir/enhancements/fy0827/2008001378-b.html ER -