TY - BOOK AU - Thoms, Peg, AU - Fairbank,James F. TI - The daily art of management: a hands-on guide to effective leadership and communication SN - 9780275989613 AV - HD 31 T49D 2008 PY - 2008/// CY - Westport, Conn. PB - Praeger KW - MANAGEMENT KW - LEADERSHIP KW - COMMUNICATION N1 - Includes bibliographical references and index; Moving statues -- Creating an organizational vision -- Setting organizational, departmental, and individual goals -- Creating and modeling an ethical environment -- Recruiting and selecting the best employees -- Communicating effectively -- Understanding and motivating employees -- Introducing and implementing change -- Understanding and dealing with competitors -- Public relations for managers -- Community leadership -- Bringing it all together through teamwork ER -