TY - BOOK AU - Cohen, Steven P. TI - Negotiate your way to success: 24 steps to building agreement T2 - McGraw-Hill Professional Education SN - 9780071498326 (paperba ck : alk. paper) AV - HD 58.6 C63N 2007 PY - 2007/// CY - New York, N.Y. PB - McGraw-Hill KW - NEGOTIATION IN BUSINESS N1 - Includes index; Understand negotiation -- Focus on interests -- Use the three Cs -- Know whether to leave -- Inoculate yourself -- Get information -- Prepare for the process -- Know why to prepare -- Work with your team -- Map interests -- Ask and listen -- React strategically -- Plan for emotions -- Keep it productive -- Know how to start -- Work with differences -- Negotiate on value -- Show respect -- Think creatively -- Develop the agenda -- Bargain "if ... then ..." -- Build commitment -- Negotiate smart -- Build with seven pillars ER -