TY - BOOK TI - The handbook of human services management SN - 9781412952903 AV - HV 41 H324 2009 PY - 2009/// CY - Los Angeles PB - SAGE KW - HUMAN SERVICES KW - MANAGEMENT N1 - Part 1 : Dimensions of human services management; Part 2 : Managing for performance; Part 3 : Developing and empowering staff and volunteers; Part 4 : Developing and managing programs and resources ER -