TY - BOOK AU - Chang, Elizabeth AU - Dillon,Tharam S. AU - Hussain,Farookh K. TI - Trust and reputation for service-oriented environments: technologies for building business intelligence and consumer confidence SN - 0470015470 (cloth : alk. paper) AV - HF 5548.32 C42T 2006 PY - 2006/// CY - Chichester, England, Hoboken, NJ PB - John Wiley & Sons Inc. KW - ELECTRONIC COMMERCE KW - SECURITY MEASURES KW - BUSINESS ENTERPRISES KW - COMPUTER NETWORKS KW - Trust KW - CONSUMER CONFIDENE KW - CONSUMER PROTECTION N1 - Includes bibliographical references and index UR - http://www.loc.gov/catdir/enhancements/fy0623/2005034992-d.html UR - http://www.loc.gov/catdir/enhancements/fy0654/2005034992-t.html UR - http://www.loc.gov/catdir/enhancements/fy0740/2005034992-b.html ER -