TY - BOOK AU - Stott, Trish AU - Revell,Rod TI - Highly recommended : English for the hotel and catering industry, student's book SN - 9780194574631 AV - PE 1116.H6 S76H 2004 PY - 2004/// CY - Oxford PB - Oxford University Press KW - ENGLISH LANGUAGE KW - CONVERSATION AND PHRASE BOOKS [FOR RESTAURANT AND HOTEL PERSONNE] N1 - Includes index; Taking phone calls; Giving information; Taking room reservations; Giving polite explanations ER -