TY - BOOK AU - Zigla, Zig TI - Selling 101: what every successful asles professional needs to know SN - 0785264817 (hardcover) AV - HF 5438.25 Z53S 2003 PY - 2003/// CY - [S.L.] PB - Thomas Nelson KW - SUCCESS IN BUSINESS KW - SELLING N1 - You made the right choice--Important skills for today's sales professional--Finding someone willing to buy--Dealing effectively with call reluctance ER -