TY - BOOK AU - Trischler,William E. TI - Understanding and applying value-added assessment: eliminating business process waste SN - 0873893697 (alk. paper) AV - HD 58.9 T75 1996 PY - 1996/// CY - Milwaukee, Wis. : PB - ASQC Quality Press, KW - ORGANIZATIONAL EFFECTIVENESS KW - INDUXTRIAL EFFICIENCY KW - COST EFFECTIVENESS KW - VALUE ADDED N1 - Includes bibliographical references (p. 119-121) and index ER -