TY  - BOOK
AU  - Harrington, H. James
TI  - The complete benchmarking implementation guide : total benchmarking management
SN  - 0070267723
AV  - HD 62.15 H37C
PY  - 1996///
CY  - New York
PB  - McGraw-Hill
KW  - BENCHMARKING (MANAGEMENT)
N1  - Includes index
ER  -