TY - BOOK AU - Johansson,Henry J. TI - Business process reengineeering: breakpoint strategies for market dominance SN - 0471938831 AV - HD 62.15 B87 1993 PY - 1993/// CY - Chichester PB - John Wiley & Sons KW - TOTAL QUALITY MANAGEMENT KW - JUST-IN-TIME SYSTEMS KW - INDUSTRIAL MANAGEMENT N1 - Includes index ER -