TY  - BOOK
AU  - George, Stephen
AU  - Weimerskirch,Arnold
TI  - Total quality management: strategies and techniques proven at today's most successful companies 
SN  - 0471595381
AV  - HD 62.15 G46T 1994
PY  - 1994///
CY  - New York
PB  - John Wiley & Sons
KW  - TOTAL QUALITY MANAGEMENT
KW  - UNITED STATES
KW  - CASE STUDIES
KW  - MALCOM BALDRIGE NATIONAL QUALITY AWARD
N1  - Includes index
ER  -