TY  - BOOK
AU  - Klassen,Robert D.
AU  - Menor,Larry J.
TI  - Casesin operations management : building customer value through world-class operations
SN  - 1412913713
AV  - TS 155 C37
PY  - 2006///
CY  - Thousand Oaks
PB  - Sage
KW  - PRODUCTION MANAGEMENT
KW  - CASE STUDIES
KW  - INDUSTRIAL MANAGEMENT
N1  - Includes bibliographical references
ER  -