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Business process mapping : improving customer sati
Material type:
TextPublication details: New York: John Wiley & Sons,Inc, 2002Edition: พิมพ์ครั้งที่ 1Notes: Includes bibliographical references and indexDescription: xv, 300 P.,ill ; 24 cmISBN: - 0471079774
- HF 5415.335 J32B 2002
| Item type | Current library | Collection | Shelving location | Call number | Status | Barcode | |
|---|---|---|---|---|---|---|---|
General Book
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SPU Library, Chonburi campus | General Books (ENGLISH) | Floor 3: General Shelves (FOREIGN LANGUAGE) | HF 5415.335 J32B 2002 (Browse shelf(Opens below)) | Available | B002667 |
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| HF 5415.335 ห149 2554 หนังสือรวมบทความการวัดความพึงพอใจลูกค้าและความพึงพอใจพนักงาน / [book] | HF 5415.335 ห149 2554 หนังสือรวมบทความการวัดความพึงพอใจลูกค้าและความพึงพอใจพนักงาน / [book] | HF 5415.335 G73O 1999 1,001 way to kepp customers coming back : wow idea | HF 5415.335 J32B 2002 Business process mapping : improving customer sati | HF 5415.335 .P74B 2008 The best service is no service : how to liberate your customers from customer service, keep them happy & control costs / | HF5415.35 M64S 2000 Marketing : real people, real choices / | HF5415.35 M64S 2000 Marketing : real people, real choices / |
Includes bibliographical references and index
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