"Microsoft Project CD included"--Cover

Includes bibliographical references and index

The nature of information technology projects -- Conceptualizing and initializing the IT project -- Developing the project charter and baseline project plan -- The human side of project management -- Defining and managing projects scope -- The work breakdown structure and project estimation -- The project schedule and budget -- Managing project risk -- Project communication, trackin, and reporting -- IT project quality management -- Managing organizational change, resistance, and conflict -- Project implementation, closure, and evaluation