The power of standards : hybrid authority and the globalisation of services / Jean-Christophe Graz [electronic resource]
Material type:
Computer filePublication details: Cambridge : Cambridge University Press, 2019Notes: Title from publisher's bibliographic system (viewed on 05 Jul 2019)Description: online resourceISBN: - 9781108759038
- HD 9980.5 G72P 2019
| Item type | Current library | Collection | Shelving location | Call number | Status | Barcode | |
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E-Book
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SPU Library, Bangkok (Main Campus) | Electronic Resources | On Display | HD 9980.5 G72P 2019 (Browse shelf(Opens below)) | Available | EB000269 |
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| HD 9980.5 F57S 2006 Service management : [book] operations, strategy and information technology / | HD 9980.5 F57S 2006 Service management : [book] operations, strategy and information technology / | HD 9980.5 F57S 2011 Service management : operations,strategy,and informations technology / [book] | HD 9980.5 G72P 2019 The power of standards : [electronic resource] hybrid authority and the globalisation of services / | HD 9980.5 H36 2008 A handbook of international trade in services [book] | HD 9980.5 H63S 2006 Services marketing : concepts, strategies & cases / | HD 9980.5 J63S 2005 Service operations management |
Title from publisher's bibliographic system (viewed on 05 Jul 2019)
Machine generated contents note: Introduction; 1. The rise of transnational hybrid authority: a primer; 2. Service offshoring: the new frontier of globalisation; 3. Standards as regulation; 4. Doubling security: prudential standards for insurance regulation; 5. Standards to create new insurance markets; 6. The world office; 7. Standards and business process outsourcing in India; Conclusions
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