Part 1 Introduction to modern management -- 1. Introduction modern management: Concepts and skills page 31-53 -- 2. Management and entrepreneurship: Handling start-ups and new ventures page 54-71 -- Part 2 Modern management challenges -- 3. Society, ethics, and sustainability page 72-96 -- 4. Management and diversity page page 97-122 -- 5. Managing in the global arena page 123-148 -- 6. Creativity and innovation page 149-172 -- Part 3 Planning -- 7. Plans and planning tools page 173-198 -- 8. Making decisions page 199-219 -- 9. Strategic planning: Strategies, tactics, and competitve dynamics page 220-243

Part 4 Organizing -- 10. Fundamentals of organizing page 244-265 -- 11. Responsibility, authority, and delegation page 266-286 -- 12. Human resource management page 287-308 -- 13. Changing organizations: Stress, conflict, and virtuality page 309-333 -- Part 5 Influencing -- 14. Influencing and communication page 334-357 -- 15. Leadership page 358-385 -- 16. Motivation page 386-410 -- 17. Groups and teams page 411-436 -- 18. Building organization culture page 437-459 -- Part 6 Controlling -- 19. Controlling, information, and technology page 460-484 -- 20. Production and control page 485-513