Includes bibliographical references and index.

Foundations -- Communication principles and presentation success -- Ethical decisions and public presentations -- Addressing presentation anxiety -- Audience analysis : taking a receiver-centered approach -- Selecting an appropriate speaking style -- Structuring the message -- Visual support for your presentation -- Teams and team presentations -- Persuasive messages -- Verbal and nonverbal aspects of delivery -- Question-and-answer sessions -- Evaluating yourself and others : your role as critical listener in presentation contexts.