Service management : (Record no. 99681)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01076nam a2200313 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20200824175253.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 060518s2006 mau eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0071244409 |
| Terms of availability | 840 Bht |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | SPU |
| 049 ## - LOCAL HOLDINGS (OCLC) | |
| -- | SPU-CHG SPU-BK SPU-CHN |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HD 9980.5 |
| Item number | F57S 2006 |
| 100 0# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Fitzsimmons, James A. |
| 9 (RLIN) | 71215 |
| 245 10 - TITLE STATEMENT | |
| Title | Service management : |
| Remainder of title | operations, strategy and information technology / |
| Statement of responsibility, etc. | James A. Fitzsimmons |
| Medium | [book] |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 5th ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Boston : |
| Name of publisher, distributor, etc. | McGraw-Hill, |
| Date of publication, distribution, etc. | 2006 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xiv, 605 p. : |
| Other physical details | ill. ; |
| Dimensions | 25 cm.+ |
| Accompanying material | 1 CD-ROM |
| 449 #0 - DEPARTMENT | |
| Department name | บางเขน. วิทยาลัยนานาชาติ. หลักสูตรนานาชาติ |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes appendix and index |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Part I : Understanding services |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Part II : Designing the service enterprise |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Part III : Managing service operations |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | SERVICE INDUSTRIES |
| General subdivision | MANAGEMENT |
| 9 (RLIN) | 46721 |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| 9 (RLIN) | 71217 |
| Personal name | Fitzsimmons, Mona J. |
| 910 ## - ACQUISITION INFORMATION (SPU) | |
| Purchaser | อ.จินดา |
| Publisher | จุฬา |
| Accession date | 121107/151107 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | General Book |
| 998 ## - STAFF NAME (SPU) | |
| ผู้ลงรายการ | niparat 1107 |
| ผู้วิเคราะห์รายการ | niparat 1107 |
| 998 ## - STAFF NAME (SPU) | |
| ผู้ลงรายการ | took 0508 |
| ผู้วิเคราะห์รายการ | took 0508 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Available | CD/DVD Accompanying Materials | SPU Library, Bangkok (Main Campus) | SPU Library, Bangkok (Main Campus) | Floor 5: CD/DVD Accompany | 27/11/2007 | 840.00 | HD 9980.5 F57S 2006 | FCD056919 | 11/07/2008 | CD.No.1339 | 10/02/2017 | CD/DVD (Accompanying Material) | |||
| Available | General Books (ENGLISH) | SPU Library, Bangkok (Main Campus) | SPU Library, Bangkok (Main Campus) | Floor 6: General Shelves (ENGLISH): H, J | 27/11/2007 | 840.00 | HD 9980.5 F57S 2006 | F056919 | 15/10/2020 | 10/02/2017 | General Book | ||||
| Available | General Books (ENGLISH) | SPU Library, Chonburi campus | SPU Library, Chonburi campus | General Shelves (English) | 18/05/2006 | 840.00 | HD 9980.5 F57S 2006 | BG001112 | 20/06/2007 | 10/02/2017 | General Book | ||||
| Available | CD/DVD Accompanying Materials | SPU Library, Chonburi campus | SPU Library, Chonburi campus | Floor 3: Media Service Counter | 21/06/2008 | 0.00 | HD 9980.5 F57S 2006 | VE001042 | 05/11/2009 | 10/02/2017 | CD/DVD (Accompanying Material) | ||||
| Available | CD/DVD (ENGLISH) | SPU Library, Chonburi campus | SPU Library, Chonburi campus | Floor 3: Media Service Counter | 15/06/2006 | 0.00 | HD 9980.5 F57S 2006 | VE000805 | 07/05/2008 | 10/02/2017 | CD/DVD | ||||
| Available | General Books (ENGLISH) | SPU Library, Chonburi campus | SPU Library, Chonburi campus | Floor 3: General Shelves (FOREIGN LANGUAGE) | 14/05/2008 | 840.00 | HD 9980.5 F57S 2006 | B006618 | 14/05/2008 | 10/02/2017 | General Book |