20 วิธีพัฒนาการบริการเหนือชั้น = (Record no. 76512)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01091nam a22002295 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190126132657.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 471118s 2547tha tha |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9749204700 |
| Terms of availability | 200 |
| 049 ## - LOCAL HOLDINGS (OCLC) | |
| -- | SPU-CHN |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF 5415.5 |
| Item number | ฟ422ย |
| 100 0# - MAIN ENTRY--PERSONAL NAME | |
| 9 (RLIN) | 1342 |
| Personal name | ฟินซ์, ลอยด์ ซี |
| 245 10 - TITLE STATEMENT | |
| Title | 20 วิธีพัฒนาการบริการเหนือชั้น = |
| Remainder of title | Twenty Ways to Improve Customer Service |
| Statement of responsibility, etc. | ฟินช์, ลอย ชี |
| Medium | [book] |
| 250 ## - EDITION STATEMENT | |
| Edition statement | พิมพ์ครั้งที่ 1 |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | กรุงเทพฯ : |
| Name of publisher, distributor, etc. | เอ็กซเปอร์เน็ท, |
| Date of publication, distribution, etc. | 2547 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 247 หน้า ; |
| Dimensions | 21 ซ.ม |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | บริการลูกค้า |
| General subdivision | การจัดการ |
| 9 (RLIN) | 7907 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| 9 (RLIN) | 91575 |
| Topical term or geographic name entry element | การจัดการขาย |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | ปฏิพล ตั้งจักรวรานนท์ |
| 9 (RLIN) | 91576 |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| 9 (RLIN) | 1342 |
| Personal name | ฟินซ์, ลอยด์ ซี |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | General Book |
| Withdrawn status | Lost status | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Available | General Books (THAI) | SPU Library, Chonburi campus | SPU Library, Chonburi campus | Floor 4: General Shelves (THAI) | 18/11/2004 | 200.00 | HF 5415.5 ฟ422ย 2547 | A034007 | 19/02/2012 | 10/02/2017 | General Book |