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E-service : 24 ways to keep your customers when th (Record no. 68004)

MARC details
000 -LEADER
fixed length control field	00652nam0a22002050004500
005 - DATE AND TIME OF LATEST TRANSACTION
control field	20170210192032.0
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	0814406068
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number	HF 5415.525
Item number	Z45E 2000
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name	Zemke, Ron
9 (RLIN)	70063
245 10 - TITLE STATEMENT
Title	E-service : 24 ways to keep your customers when th
250 ## - EDITION STATEMENT
Edition statement	พิมพ์ครั้งที่ 1
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc.	New York:
Name of publisher, distributor, etc.	amacom,
Date of publication, distribution, etc.	2000
300 ## - PHYSICAL DESCRIPTION
Extent	viii, 341 p.,24 cm
500 ## - GENERAL NOTE
General note	Includes index
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	CUSTOMER LOYALTY
9 (RLIN)	54270
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	INTERNET MARKETING
9 (RLIN)	46868
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name	Connellan, Tom
9 (RLIN)	70064
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type	General Book

Holdings
Withdrawn status	Lost status	Damaged status	Not for loan	Collection code	Home library	Current library	Shelving location	Date acquired	Cost, normal purchase price	Full call number	Barcode	Date last seen	Price effective from	Koha item type
			Available	General Books (ENGLISH)	SPU Library, Chonburi campus	SPU Library, Chonburi campus	Floor 3: General Shelves (FOREIGN LANGUAGE)	01/07/2004	995.00	HF 5415.525 Z45E 2000	B001127	27/01/2012	10/02/2017	General Book