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1,001 way to kepp customers coming back : wow idea (Record no. 67994)

MARC details
000 -LEADER
fixed length control field	00716nam0a22002170004500
005 - DATE AND TIME OF LATEST TRANSACTION
control field	20170210192031.0
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	0761520295
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number	HF 5415.335
Item number	G73O 1999
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name	Greiner, Donna
9 (RLIN)	70048
245 10 - TITLE STATEMENT
Title	1,001 way to kepp customers coming back : wow idea
250 ## - EDITION STATEMENT
Edition statement	พิมพ์ครั้งที่ 1
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc.	California:
Name of publisher, distributor, etc.	Prima Publishing,
Date of publication, distribution, etc.	1999
300 ## - PHYSICAL DESCRIPTION
Extent	xvi, 263 p.,22 cm
500 ## - GENERAL NOTE
General note	Includes index
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	CUSTOMER SERVICES
9 (RLIN)	46742
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	CUSTOMER RELATIONS
9 (RLIN)	51318
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	CUSTOMER SATISFACTION
9 (RLIN)	41278
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name	Kinni, Theodore B
9 (RLIN)	70049
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type	General Book

Holdings
Withdrawn status	Lost status	Damaged status	Not for loan	Collection code	Home library	Current library	Shelving location	Date acquired	Cost, normal purchase price	Full call number	Barcode	Date last seen	Price effective from	Koha item type
			Available	General Books (ENGLISH)	SPU Library, Chonburi campus	SPU Library, Chonburi campus	Floor 3: General Shelves (FOREIGN LANGUAGE)	01/07/2004	677.00	HF 5415.335 G73O 1999	B001117	22/12/2005	10/02/2017	General Book