Impact of Service Quality, Price and Fairness, Service Convenience, Digital Transformation and Pandemic Factor on Customer Satisfaction and Loyalty in the Retail Banking Industry in the Eastern Economic Corridor (EEC) / (Record no. 217387)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 01569nam a22002777a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | SPU |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250624142211.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 250613s2025 th ||||| |||| 00| 0 eng d |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | DISS HF 5415.5 |
| Item number | A34I 2024 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Akira Shibasaki |
| 9 (RLIN) | 260651 |
| 245 ## - TITLE STATEMENT | |
| Title | Impact of Service Quality, Price and Fairness, Service Convenience, Digital Transformation and Pandemic Factor on Customer Satisfaction and Loyalty in the Retail Banking Industry in the Eastern Economic Corridor (EEC) / |
| Statement of responsibility, etc. | Akira Shibasaki, Author ; Jiraporn Rahothan, Advisor |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Chonburi : |
| Name of publisher, distributor, etc. | Graduate College of Management Sripatum University at Chonburi, |
| Date of publication, distribution, etc. | 2024 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | IV, 189 p. : |
| Other physical details | 30 cm |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | Online resources |
| 500 ## - GENERAL NOTE | |
| General note | A Dissertation Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Business Administration Graduate College of Management Sripatum University at Chonburi 2024 |
| 610 #0 - SUBJECT ADDED ENTRY--CORPORATE NAME | |
| Corporate name or jurisdiction name as entry element | SRIPATUM UNIVERSITY AT CHONBURI |
| Subordinate unit | GRADUATE COLLEGE OF MANAGEMENT |
| General subdivision | DOCTOR OF BUSINESS ADMINISTRATION |
| Form subdivision | DISSERTATION |
| Chronological subdivision | 2024 |
| 9 (RLIN) | 259985 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | SERVICE QUALITY |
| 9 (RLIN) | 259986 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | DIGITAL TRANSFORMATION |
| 9 (RLIN) | 240293 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | PANDEMIC EFFECTS |
| 9 (RLIN) | 260652 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Jiraporn Rahothan |
| 9 (RLIN) | 247382 |
| Relator term | Advisor |
| 850 ## - HOLDING INSTITUTION | |
| Holding institution | SPU |
| 856 ## - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="https://eoffice.chonburi.spu.ac.th/spuc-knowledge/sub_km_community_list.php?ref=xxx&kb_id=4525&cm_id=0&scm_id=84&page=">https://eoffice.chonburi.spu.ac.th/spuc-knowledge/sub_km_community_list.php?ref=xxx&kb_id=4525&cm_id=0&scm_id=84&page=</a> |
| Link text | View Full-text |
| Public note | [SPUC Knowledge Bank] |
| 910 ## - ACQUISITION INFORMATION (SPU) | |
| Purchaser | Graduate College Of Management |
| Publisher | Dissertation |
| Accession date | 130625 |
| Barcode | B009297 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | Dissertation |
| 998 ## - STAFF NAME (SPU) | |
| ผู้วิเคราะห์รายการ | napasorn130625 |
| ผู้ลงรายการ | tanutcha 240625 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Full call number | Barcode | Date last seen | Price effective from | Koha item type | Public note |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Available | Dissertations (ENGLISH) | SPU Library, Chonburi campus | SPU Library, Chonburi campus | Floor 3: Theses, Minor Theses, Independent Studies & Co-op Research Room | 13/06/2025 | DISS HF 5415.5 A34I 2024 | B009297 | 13/06/2025 | 13/06/2025 | Dissertation | ||||
| Library of Congress Classification | Available | Dissertations (ENGLISH) | SPU Library, Chonburi campus | SPU Library, Chonburi campus | On Display | 13/06/2025 | DISS HF 5415.5 A34I 2024 | 13/06/2025 | 13/06/2025 | E-Book | SPUC Knowledge Bank |