ยุทธวิธีบริการครองใจลูกค้า / (Record no. 20838)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01661nam0a22003010004500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20170415123010.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 061103 2543 th tha |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9748765695 |
| 049 ## - LOCAL HOLDINGS (OCLC) | |
| -- | SPU-BK |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF 5415.5 |
| Item number | ส238ย 2543 |
| 100 0# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | สมชาติ กิจยรรยง |
| 9 (RLIN) | 1337 |
| 245 10 - TITLE STATEMENT | |
| Title | ยุทธวิธีบริการครองใจลูกค้า / |
| Statement of responsibility, etc. | สมชาติ กิจยรรยง |
| Medium | [book] |
| 246 ## - VARYING FORM OF TITLE | |
| Title proper/short title | Customer service satisfaction strategy |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | กรุงเทพฯ : |
| Name of publisher, distributor, etc. | ธีระป้อมวรรณกรรม, |
| Date of publication, distribution, etc. | 2543 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 144 หน้า |
| 449 #0 - DEPARTMENT | |
| Department name | บางเขน. คณะบริหารธุรกิจ. หลักสูตรบริหารธุรกิจมหาบัณฑิต |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | บรรณานุกรม |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | การบริหารลูกค้า |
| 9 (RLIN) | 950 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | General Book |
| 998 ## - STAFF NAME (SPU) | |
| ผู้ลงรายการ | benz 1106 |
| ผู้วิเคราะห์รายการ | benz 1106 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price | Full call number | Barcode | Date last seen | Price effective from | Koha item type | Copy number |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Weeding | Available | General Books (THAI) | SPU Library, Bangkok (Main Campus) | SPU Library, Bangkok (Main Campus) | Floor 6: General Shelves (THAI): H, J | 04/11/2006 | 0.00 | HF 5415.5 ส238ย 2543 | PT002723 | 09/09/2014 | 10/02/2017 | General Book | |||
| Weeding | Available | General Books (THAI) | SPU Library, Bangkok (Main Campus) | SPU Library, Bangkok (Main Campus) | Floor 6: General Shelves (THAI): H, J | 29/06/2004 | 170.00 | HF 5415.5 ส238ย 2543 | T069870 | 11/12/2009 | 10/02/2017 | General Book | ฉ.1 | ||
| Weeding | Available | General Books (THAI) | SPU Library, Bangkok (Main Campus) | SPU Library, Bangkok (Main Campus) | Floor 6: General Shelves (THAI): H, J | 29/06/2004 | 170.00 | HF 5415.5 ส239ย 2543 | T069871 | 24/06/2009 | 10/02/2017 | General Book | ฉ.2 | ||
| Weeding | Available | General Books (THAI) | SPU Library, Bangkok (Main Campus) | SPU Library, Bangkok (Main Campus) | Floor 6: General Shelves (THAI): H, J | 29/06/2004 | 170.00 | HF 5415.5 ส239ย 2543 | T069872 | 23/04/2009 | 10/02/2017 | General Book | ฉ.3 | ||
| Weeding | Available | General Books (THAI) | SPU Library, Bangkok (Main Campus) | SPU Library, Bangkok (Main Campus) | Floor 6: General Shelves (THAI): H, J | 08/09/2007 | 170.00 | HF 5415.5 ส248ย 2543 | T102110 | 17/09/2010 | 10/02/2017 | General Book | |||
| Available | General Books (THAI) | SPU Library, Chonburi campus | SPU Library, Chonburi campus | Floor 4: General Shelves (THAI) | 30/06/2004 | 170.00 | HF 5415.5 ส238ย 2543 | A020719 | 20/12/2011 | 10/02/2017 | General Book | ||||
| Missing | Available | General Books (THAI) | SPU Library, Chonburi campus | SPU Library, Chonburi campus | Floor 4: General Shelves (THAI) | 30/06/2004 | 170.00 | HF 5415.5 ส238ย 2543 | A020718 | 03/05/2013 | 10/02/2017 | General Book |