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Hotel/motel operations : an overview /

Weissinger, Suzanne Stewart.

Hotel/motel operations : an overview / Suzanne Stewart Weissinger. - 2nd ed. - Africa : Delmar/Thomson Learning, 2000 - x, 193 p : ill

Includes glossary and index

Lodgings:yesterday and today--The hospitality business and you--Classification of lodging facilities--Front-office operations : reservations--Front-office operations : registering rooming the guests information mail telephone--Front-office operation:accounting and checking out--Housekeeping engineering and security--Food and beverage department--Sales and meeting planning--Accommodations:referemces and ratings

ISBN: 0766812146 420 Bht

Subjects--Topical Terms:
HOTEL MANAGEMENT.
MOTEL MANAGEMENT.

LC Class. No.: TX 911.3.M27 / W44H 2000

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