Foreign patients' perceptions of healthcare services in a private hospital in Thailand : development of an integrative model /
Manassanan Lyn Prajitmutita
Foreign patients' perceptions of healthcare services in a private hospital in Thailand : development of an integrative model / Manassanan Lyn Prajitmutita - Melbourne : Faculty of Business and Enterprise Swinburnc University of Technology, 2014 - xvi, 354 pages : 30 cm
Literature review and model development -- service Quality -- customer value, customer satisfaction and behavioural intentions -- chapter development integrative model and hypotheses
HEALTHCARE SERVICES
Foreign patients' perceptions of healthcare services in a private hospital in Thailand : development of an integrative model / Manassanan Lyn Prajitmutita - Melbourne : Faculty of Business and Enterprise Swinburnc University of Technology, 2014 - xvi, 354 pages : 30 cm
Literature review and model development -- service Quality -- customer value, customer satisfaction and behavioural intentions -- chapter development integrative model and hypotheses
HEALTHCARE SERVICES
