Normal view MARC view ISBD view

Dumas, Marlon

Fundamentals of business process management / [electronic resource] Marlon Dumas ... [et al.] - Berlin, Germany : Springer, 2013 - 1 online resource (xxvii, 399 pages) : illustrations

Includes bibliographical references and index

Introduction to business process management -- Process identification -- Essential process modeling -- Advanced process modeling -- Process discovery -- Qualitative process analysis -- Quantitative process analysis -- Process redesign -- Process automation -- Process intelligence

ISBN: 9783642331435 (E-book)

Subjects--Topical Terms:
BUSINESS--DATA PROCESSING--MANAGEMENT
REENGINEERING (MANAGEMENT)

LC Class. No.: HF 5548.2 / D85F 2013