What customers crave : how to create relevant and memorable experiences at every touchpoint /
Webb, Nicholas J.
What customers crave : how to create relevant and memorable experiences at every touchpoint / What customers crave Nicholas J. Webb - New York : AMACOM, 2017 - ix, 257 p. : ill. ; 23 cm.
Includes bibliographical references (pages 247-248) and index
What You Need To Know About The Customer Experience Mapping Your Customer's Journey
9780814437810 860
CUSTOMER SERVICES
CUSTOMER RELATIONS
HF 5415.5 / W42W 2017
What customers crave : how to create relevant and memorable experiences at every touchpoint / What customers crave Nicholas J. Webb - New York : AMACOM, 2017 - ix, 257 p. : ill. ; 23 cm.
Includes bibliographical references (pages 247-248) and index
What You Need To Know About The Customer Experience Mapping Your Customer's Journey
9780814437810 860
CUSTOMER SERVICES
CUSTOMER RELATIONS
HF 5415.5 / W42W 2017
