Management : [book] meeting and exceeding customer expectations /
Plunkett, W. Richard
Management : meeting and exceeding customer expectations / [book] Warren R. Plunkett, Raymond F. Attner, Gemmy S. Allen - 7th ed. - Cincinnati, Ohio : South-Western/Thomson Learning, 2002 - xxviii, 797 p. : ill. (some col.) ; 26 cm. + 1 computer optical disc (4 3/4 in.)
Includes bibliographical references (p. 747-777) and index.
0324027257 (alk. paper)
MANAGEMENT
HD 31 / P55M 2002
Management : meeting and exceeding customer expectations / [book] Warren R. Plunkett, Raymond F. Attner, Gemmy S. Allen - 7th ed. - Cincinnati, Ohio : South-Western/Thomson Learning, 2002 - xxviii, 797 p. : ill. (some col.) ; 26 cm. + 1 computer optical disc (4 3/4 in.)
Includes bibliographical references (p. 747-777) and index.
0324027257 (alk. paper)
MANAGEMENT
HD 31 / P55M 2002
