The Southwest Airlines way : the power of relationships to achieve high performance /
Gittell, Jody Hoffer.
The Southwest Airlines way : the power of relationships to achieve high performance / Jody Hoffer Gittell. - New York : McGraw-Hill, c2003. - xvi, 319 p. : ill.; 24 cm.
Includes bibliographical references (p. 287-310) and index.
0071396837
Southwest Airlines Co.--Management.
Airlines--Management.--United States
HE 9803.S68 / G58T 2003
The Southwest Airlines way : the power of relationships to achieve high performance / Jody Hoffer Gittell. - New York : McGraw-Hill, c2003. - xvi, 319 p. : ill.; 24 cm.
Includes bibliographical references (p. 287-310) and index.
0071396837
Southwest Airlines Co.--Management.
Airlines--Management.--United States
HE 9803.S68 / G58T 2003
